KM Numismatics Inc. – Shipping Policy
Effective Date: [Aug 2025]
At KM Numismatics Inc., we take the utmost care in packaging, handling, and delivering your numismatic purchases. Our goal is to ensure your coins arrive securely, promptly, and in the exact condition they left our facility.
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1. Domestic Shipping (Within Canada)
- All domestic orders are shipped via insured and trackable services such as FedEx, UPS, or registered postal mail.
- Shipping charges are based on the value, weight, and destination of the shipment.
- Standard handling time is 1-3 business days after full payment is received and cleared.
- A signature will be required upon delivery for all high-value shipments.
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2. International Shipping
- We ship to most countries worldwide via insured courier or registered international mail.
- Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
- Certain countries may have restrictions on importing coins or precious metals; please verify your country’s import laws before placing an order.
- Typical international delivery times range from 7-21 business days, depending on destination and customs clearance.
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3. Packaging & Insurance
- All items are packaged discreetly, without markings that indicate valuable contents.
- Every shipment is fully insured for its purchase value until delivery confirmation.
- In the rare event of loss or damage in transit, please notify us immediately so we can initiate a claim with the carrier.
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4. Risk of Loss
- KM Numismatics Inc. bears the risk of loss or damage until the carrier confirms delivery to the address provided by the customer.
- Once the shipment is confirmed as delivered, liability transfers to the customer.
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5. Tracking Information
- Tracking numbers will be provided via email once the shipment has been dispatched.
- Customers can monitor the shipment’s progress directly with the carrier.
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6. Combined Shipping
- Multiple items purchased within a 7-day period can be combined to reduce shipping costs, provided they can be safely packaged together.
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7. Returns & Refunds
- For details on returns, please refer to our Return Policy section in the Terms and Conditions.