Refund & Return Policy
🕒 Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we can’t offer you a full refund or exchange.
Eligibility for Returns
- The item must be unused and in the same condition that you received it.
- It must be in its original packaging.
- A valid receipt or proof of purchase is required.
- Please do not send items without prior intimation.
Partial Refunds
- Items not in original condition or damaged by the buyer.
- Items returned after 30 days of delivery.
Refund Process
Once your return is received and inspected, we will notify you via email regarding the status of your refund. If approved, the refund will be processed and automatically credited to your original payment method within approximately 7 working days.
Late or Missing Refunds
- First, recheck your bank account.
- Then, contact your credit card company—posting time may vary.
- Next, contact your bank—processing delays can occur.
- If you’ve done all this and still haven’t received your refund, contact us at contact@kmnumismatics.com.
Sale Items
Only regular-priced items are eligible for refund. Sale or discounted items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If we have the same item in stock, we may offer an exchange. Contact us at contact@kmnumismatics.com and send your item to:
1/42, 123 Heritage Lane,
Mumbai, Maharashtra, India
Shipping Returns
To return your product, mail it to:
123 Heritage Lane,
Mumbai, Maharashtra, India
- You will be responsible for your own return shipping costs.
- Shipping charges are non-refundable.
- If a refund is issued, return shipping costs will be deducted.
- Delivery times for exchanged items may vary depending on your location and shipping service used.
- We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of your returned item.
Need Help?
For any queries regarding refunds or returns, please contact us at:contact@kmnumismatics.com